🎓 OFFICIAL CERTIFICATION ⏱️ 3 Month • 30 Masterclasses

💬 Professional Communication & Workplace Skills

Instructed by Sarah Jenkins

★ 4.8 (2.5k Reviews)

About this course

Develop executive business communication, persuasive email writing, presentation confidence, time management, and office etiquette required to stand out in corporate environments.

Course Curriculum & Modules

10 Modules • 30 Video Lessons + 10 Reading Guides

FULL ACCESS

The Minto Pyramid Principle & Structured Executive Writing

Video Lesson • 03:04

Play

Crafting High-Impact Professional Emails, Subject Lines & Actionable CTAs

Video Lesson • 03:04

Play

Tone Calibration, Formatting & Conciseness in Corporate Messaging

Video Lesson • 03:04

Play

Executive Reading Guide & Summary: Executive Writing Frameworks & Email Mastery

Reading Study Article • 10–12 Min Read

Open

Module 1 Evaluation Quiz (20 MCQs)

Knowledge Check • 20 MCQs • 15 min

Start Test

Structuring Business Presentations: The Hook-Story-Offer Framework

Video Lesson • 03:04

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Vocal Modulation, Pacing, Pauses & Overcoming Speech Anxiety

Video Lesson • 03:04

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Non-Verbal Communication, Gestures & Executive Presence

Video Lesson • 03:04

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Executive Reading Guide & Summary: Public Speaking Architecture & Executive Presence

Reading Study Article • 10–12 Min Read

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Module 2 Evaluation Quiz (20 MCQs)

Knowledge Check • 20 MCQs • 15 min

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Active Listening Frameworks (Hear, Understand, Interpret, Respond)

Video Lesson • 03:04

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Building Rapport, Empathy & Trust Across Cross-Functional Teams

Video Lesson • 03:04

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Emotional Intelligence (EQ) in the Workplace: Self-Awareness & Self-Regulation

Video Lesson • 03:04

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Executive Reading Guide & Summary: Interpersonal Dynamics & Emotional Intelligence

Reading Study Article • 10–12 Min Read

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Module 3 Evaluation Quiz (20 MCQs)

Knowledge Check • 20 MCQs • 15 min

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The Thomas-Kilmann Conflict Mode Instrument (TKI) & Conflict Styles

Video Lesson • 03:04

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Navigating Crucial Conversations & Difficult Feedback Loops

Video Lesson • 03:04

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De-escalation Techniques & Turning Workplace Friction into Collaboration

Video Lesson • 03:04

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Executive Reading Guide & Summary: Conflict Resolution & Crucial Conversation Strategies

Reading Study Article • 10–12 Min Read

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Module 4 Evaluation Quiz (20 MCQs)

Knowledge Check • 20 MCQs • 15 min

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Interest-Based Negotiation & BATNA (Best Alternative to a Negotiated Agreement)

Video Lesson • 03:04

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Cialdini's 7 Principles of Persuasion in Workplace Communication

Video Lesson • 03:04

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Negotiating Priorities, Workloads, Deadlines & Compensation

Video Lesson • 03:04

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Executive Reading Guide & Summary: Strategic Negotiation & Persuasion Frameworks

Reading Study Article • 10–12 Min Read

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Module 5 Evaluation Quiz (20 MCQs)

Knowledge Check • 20 MCQs • 15 min

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The Eisenhower Matrix: Urgent vs. Important Prioritization Framework

Video Lesson • 03:04

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Time Blocking, Pomodoro Technique & Eliminating Workplace Distractions

Video Lesson • 03:04

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Managing Email Overload, Task Batching & Meeting Efficiency

Video Lesson • 03:04

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Executive Reading Guide & Summary: Workplace Productivity & Time Management Systems

Reading Study Article • 10–12 Min Read

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Module 6 Evaluation Quiz (20 MCQs)

Knowledge Check • 20 MCQs • 15 min

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Asynchronous Communication Best Practices for Distributed Teams

Video Lesson • 03:04

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Slack, Microsoft Teams & Notion Etiquette for Modern Workplaces

Video Lesson • 03:04

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Effective Virtual Meetings: Agendas, Facilitation & Action Item Tracking

Video Lesson • 03:04

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Executive Reading Guide & Summary: Remote Team Collaboration & Asynchronous Workplaces

Reading Study Article • 10–12 Min Read

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Module 7 Evaluation Quiz (20 MCQs)

Knowledge Check • 20 MCQs • 15 min

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Stakeholder Mapping (Power-Interest Matrix) & Alignment Strategies

Video Lesson • 03:04

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Managing Up: Communicating Effectively with Executives & Line Managers

Video Lesson • 03:04

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Delivering Status Reports, Risk Escalation & Setting Expectations

Video Lesson • 03:04

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Executive Reading Guide & Summary: Stakeholder Alignment & Upward Communication

Reading Study Article • 10–12 Min Read

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Module 8 Evaluation Quiz (20 MCQs)

Knowledge Check • 20 MCQs • 15 min

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Building an Authentic Personal Brand & Digital Identity (LinkedIn)

Video Lesson • 03:04

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Professional Networking: Internal & External Relationship Building

Video Lesson • 03:04

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Office Etiquette, Cultural Competence & Inclusive Workplace Behavior

Video Lesson • 03:04

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Executive Reading Guide & Summary: Personal Branding & Corporate Etiquette Architecture

Reading Study Article • 10–12 Min Read

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Module 9 Evaluation Quiz (20 MCQs)

Knowledge Check • 20 MCQs • 15 min

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Navigating Annual Performance Reviews & Self-Evaluation Mastery

Video Lesson • 03:04

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Goal Setting with OKRs (Objectives & Key Results) & SMART Framework

Video Lesson • 03:04

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Transitioning from Individual Contributor (IC) to People Leader

Video Lesson • 03:04

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Executive Reading Guide & Summary: Career Advancement & Leadership Transformation

Reading Study Article • 10–12 Min Read

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Module 10 Evaluation Quiz (20 MCQs)

Knowledge Check • 20 MCQs • 15 min

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Course Certification

Professional Credential

Earn a verified professional certificate upon successful completion of all lessons and assessments (≥ 75% score). Share your verified credential on LinkedIn and resume.

Limited Offer First Session is FREE